2020 Jeep Wrangler problems owners report most
2020 Jeep Wrangler problems are documented in public: owners have filed 618 complaints with NHTSA, the earliest in 2019 and the most recent in 2026. Sorting those by the component the filer named puts the steering clearly first, at 239 of the 618 complaints, two of every five filed.
A complaint is not a repair bill and not a defect finding. It is one owner telling the regulator something went wrong. What makes the count useful is the concentration: when one component takes 39 per cent of everything filed on a car, the pattern is doing more than chance.
| Component | Complaints | Share |
|---|---|---|
| STEERING | 239 | 39% |
| ELECTRICAL SYSTEM | 183 | 30% |
| UNKNOWN OR OTHER | 58 | 9% |
| ENGINE | 56 | 9% |
| SUSPENSION | 51 | 8% |
| POWER TRAIN | 47 | 8% |
Against the 2019 car, this model year has drawn 17 per cent fewer complaints (618 against 747). Both years are led by the steering, so this is a fault that carried over rather than one introduced with the 2020 car.
Of those complaints, 17 describe a crash and 12 describe a fire. Filers reported 7 injuries.
Recalls on the 2020 Jeep Wrangler
A recall means the manufacturer or the regulator found a safety defect, and the repair is free at a franchised dealer however old the car is. There are 12 recalls on this model year. Your own car may be covered by some, all or none of them, so check the VIN rather than the model.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The risk. The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
The fix. Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
The risk. A fuel leak in the presence of an ignition source increases the risk of fire.
The fix. Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The risk. Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix. FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The risk. The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix. Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix. Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
The risk. An engine stall can increase the risk of a crash.
The fix. Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The risk. Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
The fix. Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
The risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix. Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
The risk. An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The fix. Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
The fix. Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk. A vehicle fire can increase the risk of injury.
The fix. Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
NHTSA advises parking this vehicle outside and away from structures until the repair is done.
In owners own words
These are complaints filed about the steering, quoted as written. They are one persons account rather than a diagnosis, and they are here because a symptom described by a driver is easier to recognise than a component name.
I purchased this 2020 Jeep Wrangler from SunToyota car dealership in Holiday, FL on [XXX]. There have been several ongoing concerning safety issues with this vehicle and the car dealership over the past year since I purchased it. My vehicle has had immediate malfunctions and service visits upon purchase. On 12/31/24, the car went to the shop for broken visor (as is) as listed on service invoice- during this same visit I explained that turn signals lights were not functioning properly- was told that it was too much labor and they are aftermarket lights that the dealership cannot fix- dealersh
On January 2, 2023, at about 4:00 PM I encountered the ‘Death Wobble’ while driving in my 2020 Jeep Wrangler (2-door) VIN: [XXX], purchased from Dave Smith Motors, Kellogg, ID on about 7/17/2020. I was driving North on I-15 about 10 miles South of Nephi, UT. I was traveling in the left lane at Freeway speeds (75-80 mph) when the front of the vehicle commenced to shake violently. My first thought was that both front tires had blown, although I did not observe any obstacles on the wet driving lanes. My second thought was, how do I get out of these mess without causing a major accident on tha
NEAR HIGH SPEED CRASH SITUATION, TWICE, FOR FAULT THAT THE DEALERSHIP HAS CONFIRMED BUT DOES NOT HAVE A SOLUTION FOR! FIRST INCIDENT... HAD TO GENTLY SWERVE ON FREEWAY WHEN A CAR PULLED INTO MY LANE WITHOUT WARNING. ALMOST LOST CONTROL, BACK END FISHTAILED HORRIBLY, TURNED THE STEERING WHEEL BACK THE OTHER WAY TO ATTEMPT TO TAKE CONTROL AND MASSIVE OVERSTEER CAUSED THE CAR TO JUMP 2 LANES THE OTHER WAY. LUCKY NOT TO CRASH. DEALERSHIP TOOK VEHICLE IN A SAID THERE WAS A KNOWN FAULT THAT NEEDED ADDRESSING! THE VEHICLE HAD NOT BEEN RECALLED, SO IF IT IS A KNOWN FAULT THAT IS FRIGHTENING. THE HAD T
ON 8/3/2020 WITH 300 MILES BATTERY IS DEAD. ON 8/13/2020 TOOK TO DEALERSHIP AND FOUND NOTHING. 8/13 ENGINE DIED AT A SIGNAL AND RADIO SHUTS DOWN. JEEP IS FINE FOR 9 DAYS WITHOUT ENGINE LIGHT ON. 8/24 ENGINE LIGHT RETURNS ON. 8/25 ENGINE DIES AT A SIGNAL,AND THE RADIO SHUTS DOWN. WHILE ON THE FREEWAY, BATTERY LIGHTS, ABS, AND TRACTION/STABILIZER LIGHTS COME ON. THE POWER STEERING GOES OUT, AND WAS HARD TO STEER. THE HEATER COMES ON VIA DEFROST VENTS BLASTING HOT AIR AND UNABLE TO TURN OFF. POWER ACCELERATION GOES OUT. VERY SCAREY AND DANGEROUS. ALL LIGHTS ARE FLASHING ON DASH PANEL AND THE CAR
ON SEPTEMBER 16 2019 MY WIFE AND I PURCHASED A 2020 JEEP WRANGLER, WE ONLY DROVE IT ABOUT AN EIGHTH OF A MILE I DIDN'T SEE A REASON TO GO ANY FURTHER BECAUSE WE WERE TRADING IN A 2014 THAT STEERS AND STAYS ON THE ROAD PERFECTLY. IT WAS LATE IN THE DAY WHEN WE PICKED IT UP AND WE WANTED TO GO TOWARDS THE MALL TO GET SOMETHING TO EAT THE JEEP WAS ALL OVER THE ROAD EXTRA MOVEMENT IN THE STEERING WHEEL IT DIDN'T CORRESPOND TO ANY MOVEMENT OF THE TIRES IT WAS EXHAUSTING TO DRIVE IT TO AND FROM THE MALL. I TOOK IT IN THE NEXT DAY TO HAVE THE SERVICE MANAGER DRIVE IT HE DIDN'T SEE A PROBLEM HE TOLD M
2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND R
Every component, by complaint count
The full breakdown of what owners named when they filed. Components below the top ten are grouped out of this table.
| Component | Complaints | Share of all complaints |
|---|---|---|
| STEERING | 239 | 39% |
| ELECTRICAL SYSTEM | 183 | 30% |
| UNKNOWN OR OTHER | 58 | 9% |
| ENGINE | 56 | 9% |
| SUSPENSION | 51 | 8% |
| POWER TRAIN | 47 | 8% |
| FUEL/PROPULSION SYSTEM | 33 | 5% |
| VISIBILITY/WIPER | 33 | 5% |
| STRUCTURE | 17 | 3% |
| SERVICE BRAKES | 13 | 2% |
How other model years compare
The same nameplate across the years we hold. Complaint counts fall naturally for newer cars because fewer of them have been on the road for long, so read the column as a rough signal rather than a ranking. In this set the 2018 Jeep Wrangler has drawn the most complaints and the 2017 Jeep Wrangler the fewest.
What to check on the steering
Steering reports describe the wheel going heavy or sticky at speed, pulling to one side, or a loose feeling where the car wanders and needs constant correction. Several describe the effort changing mid-drive rather than being wrong from the start.
Buying a used 2020 Wrangler
Take it on a road where you reach a steady highway speed and hold it there. Most of these complaints describe a fault that only shows after some minutes at speed, which a drive around town will not find.
If you already own one
Raise it with a dealer before paying for a repair yourself. Steering faults draw manufacturer service bulletins and extended warranties more often than most components, and some of these cars were covered after the standard warranty ended.
- Drive at a steady highway speed for several minutes, not around town.
- Ask whether a service bulletin or extended coverage applies to the VIN.
- Check for play at the wheel with the engine running and stopped.
- Have the alignment checked before replacing any steering part.
Where the 2020 Jeep Wrangler problem data comes from
Every figure on this page is counted from complaints and recalls published by the National Highway Traffic Safety Administration, read November 1, 2026. Complaints are filed by owners and are not verified by the agency before publication. We count each complaint once per component it names, so a complaint naming two components appears in both rows.
- NHTSA recalls and complaintsRead November 1, 2026
- NHTSA record for the 2020 Jeep WranglerRead November 1, 2026
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